UX and Design Thinking

Utilising human centred design, user experience design, behavioural design and design thinking methodologies to produce researched, user-tested and prototyped design solution for various project briefs.

Tackling E-Waste: Modular and Repairable Appliance Design

Human Centred Design University Project, 2023.

The Brief

To select a ‘wicked problem’ and utilise design thinking human centred design strategies to produce an output of our own choosing.

The Process

Working in a team of four, we employed problem identification strategies to select an avenue for intervention into the e-waste issue. We discovered that inexpensive household appliances have the least opportunity for repair, so our solution proposed modular and circular design for an appliance company using a toaster as an illustration of concept.

The Outcome

Outputs included product design, business model design, world building/speculative design-based legislation design, and branding identity.

Ideation and User Research

Concept generation and user affinity mapping research synthesis.

Problem Statement:

How might we alleviate the e-waste problem by targeting small household appliances through legislation, changing consumer habits and mindsets, and increasing product durability?

Circular Business Design

Prioritising repairability, ability to replace individual components, and re-use of materials offers an alternative to the ‘cradle to grave’ norm in appliance design.

Low-fidelity Prototyping

An iterative prototyping and user testing process allowed us to gather feedback and adjust the design accordingly.

High-fidelity Prototyping

I was responsible for translating the toaster design to a 3D model constructed on Fusion360. This was used to 3D print the final prototype for the design with detachable modular components.

Branding and Website

These elements provided our circular business model with an identity. The wireframes illustrated how customers would interact with the return and repair features of the appliance.

Growing Up Well, Together: Healthy Ageing Campaign Design

Engagement and Collaboration University Project, 2022.

The Client

The Population Health Exchange (PHXchange) within the ANU Centre for Epidemiology and Population Health (NCEPH).

The Brief:

To represent a population health topic and corresponding research from PHXchange in a visual way. Select a target audience for which this topic is relevant.

The Process:

Working in a group of five, we selected the area of healthy ageing and workshopped different potential outputs and prototypes for the brief.

The Outcome:

‘Growing Up Well, Together’ is a campaign raising awareness about the importance of healthy ageing, and how good practices can be adopted at any stage in life.

An intergenerational approach facilitates learning through conversation and community building, where individuals of different generations can grow and benefit from interactions with others.

Thinking behind each activity was grounded in behavioural design (cue, action, reward), to prompt initiative and future-consciousness.

Branding

I created the branding to unify the campaign. The imagery of stacking stones was chosen for the logo to signify balance, building on strong foundations, and maturity.

Design suitability was trialed with surveying and user testing. Feedback was taken into account and relevant modifications were made to produce the final design.

Prototyping for user testing.

Activity: ‘Building Balance’

Prompt: Consider lifestyle balance through building structures with foam blocks

Focus: Diet and Physical Activity

My Role:

Ideation and development of an activity focusing on the importance of balancing good physical activity and diet habits.

Questions on the blocks about health statistics prompt participants to interrogate their own lifestyles. Pairs of blocks are used in stacks to symbolise the importance of considering both diet and exercise in building strong foundations for long-term health.

Other Team Outputs

Activity: ‘Growing Up Well Tree’

Prompt: Practice gratitude and be touched by storytelling

Focus: Mental Health

User testing with early prototype

Activity: ‘Deck of Discussion’ and ‘Tea to Share’

Prompt: Share a tea with someone new, engage in meaningful conversation with the prompting cards

Focus: Social Connection (isolation and loneliness is a significant problem for ageing individuals)

Campaign Installation Design

Activity: ‘Stats in Stickers’

Prompt: Contribute to the interactive data visualisation by adding a sticker

Focus: Sleep

Notes of Thanks from the Client

“Well done to you all on all your hard work. It has been a pleasure working with you. The final work will be a great addition to the exhibition we are planning for next year.”

— Dr Ginny Sargent, Implementation Lead, NCEPH, ANU College of Health and Medicine

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